When we are busy, it's easy to fire off an email or a text message and immediately forget about it. We often assume that if we hit "delete," it’s gone forever. But emails live on servers, in backups, and potentially in the inboxes of everyone who received them.
Some private files released in error can include communications that span years, illustrate how digital correspondence can be reconstructed, revealing conversations, plans, and relationships long after the participants wished they had been forgotten.
Every time you draft an email, it's prudent to imagine it being read by a neutral third party years from now. If you wouldn't say it aloud in a public, recorded forum, think twice before typing it in an email.
Metadata: The Invisible Storyteller
It's not just the words in an email that matter; it's the metadata—the data about the data. In high-stakes situations, metadata can be as damning as the content itself. This includes:
While your everyday email probably won't end up in a public archive, this concept applies to any professional or sensitive communication because Metadata can confirm and establish a timeline of events.
The Importance of Security and Privacy
The underlying message about digital security is universal. For everyday users, these prompts should help users review their digital security habits:
Use Strong Passwords: A foundational step that is often overlooked. Use a password manager to create unique, complex passwords for every account.
Enable Two-Factor Authentication (2FA): This adds an essential layer of protection, making it much harder for unauthorized users to access your inbox even if they steal your password.
Be Mindful of Attachments and Links: Phishing attacks often start with a convincing email. Never open attachments or click links from unexpected or unverified senders.
Know Your Audience: Be aware of company policies regarding email retention and use a professional email for professional communication only.
Every day or high-profile digital communication serves as a general reminder: the digital world is a giant filing cabinet.
Every time you open your inbox, remember that you are creating a permanent record. By adopting a "write-it-once, read-it-forever" mindset and shoring up your digital defences, you can ensure that your own email trail remains private, secure, and above all, professional.